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Coordination gaps
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Rivana
Platform
Care OperationsCRM & IntakeRecruitAutomations
Coordination gaps
Referral responseWin the inquiries you're currently losingScheduling and call-off coverCover shifts without the phone treeVisits you can't proveClose the gap between care given and care documentedExpiring credentialsKnow before a certification lapses, not afterClient onboardingClose the gap between signing and startingCare plans nobody readsKeep the plan and the visit in stepPayroll from memoryPay from the visit record, not recollectionFamilies in the darkReassurance without another phone call
Resources
The Agency Health CheckSee where your office hours are goingHome Care Compliance AssessmentWhere your records rely on memoryCaregiver Hiring Process AssessmentWhere applicants get lost before a first shiftBlogPractical notes for the home care office
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Platform

What's inside Rivana

A caregiver hired in Recruit appears in Care Operations once they are cleared. An inquiry signed in CRM & Intake becomes the client the schedule draws from. Nothing is re-entered.

Care OperationsOne schedule, a coverage desk, same-day visit review, invoices from approved visits, and alerts before an uncleared caregiver is scheduled.Explore Care OperationsCRM & IntakeEvery inquiry captured from any channel, with the clock showing how long it has waited and the next step clear to whoever opens it.Explore CRM & IntakeRecruitEvery caregiver applicant in one pipeline from application to first shift — jobs, candidates, interviews and clearance on one record.Explore RecruitAutomationsThe routine chasing an office never gets to, inside hard boundaries your agency sets — reviewed before publishing, capped, and stoppable in one click.Explore Automations

For non-medical agencies, our private duty home care software connects intake, caregiver clearance, visit coverage, office review and invoicing across these workspaces.

Not sure where to start? Take the free Agency Health Check → It scores nineteen office tasks and tells you which one to fix first, including the ones Rivana doesn't handle.

Rivana

Rivana is a care orchestration platform for home care agencies. Four workspaces share one agency record: care operations, CRM and intake, recruitment, and automations. Hiring, scheduling, visits, billing and family updates stay in sync from the first application through ongoing care.

Platform

  • Care journey
  • What's inside Rivana
  • Coordination gaps
  • Resources

Contact

  • +1 737-394-3898
  • info@rivana.health
  • 701 Brazos St Ste 500, Austin, TX 78701, United States
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