Payday shouldn't dependon what people remember
Friday afternoon, someone reconstructs the week from text messages, paper timesheets, and recollection. Every hour that comes out wrong costs twice — once to pay it, and again to argue about it.
Where it's costing you
Payroll is where every loose end in the week finally arrives.
Reconstructing a week takes a day
Texts, paper, and memory get assembled into a payroll run. That is a coordinator's Friday, every pay period, indefinitely.
Overtime is discovered, not decided
By the time a caregiver's hours cross the line, the shift has been worked and the money is owed. The scheduler never saw it coming.
Disputes cost more than the hours
A caregiver who has to argue about a check remembers it long after it's corrected. Turnover starts in small places like this.
How Rivana closes it
- 1Hours come from the visit
Check-in and check-out are the record. There is no second system to reconcile against.
- 2Labor rules run at scheduling time
State overtime and rest rules apply as shifts are built, so overtime becomes a choice rather than a surprise.
- 3Exceptions surface before close
Missing check-outs and unverified visits appear while there is still time to resolve them.
What changes
The hours are already there. Payroll becomes a review.
Payroll takes an hour, not a day
Nothing has to be reconstructed, because nothing was lost.
Overtime is a decision
You see a caregiver approaching the limit while you can still do something about it.
Fewer disputes
When the record and the check agree, there is nothing to argue about.
Is this your biggest gap, or just the loudest?
Payroll and timesheets is one of nineteen jobs the Agency Health Check scores. It takes about four minutes and shows you which one to close first, and which to leave alone.
Take the free health checkCommon questions
No. It produces accurate hours. Your provider still runs the payroll.