Skip to main content
RivanaRivana
Platform
Coordination gaps
Resources
Sign inStart free evaluation
Rivana
Platform
Care OperationsCRM & IntakeRecruitAutomations
Coordination gaps
Referral responseWin the inquiries you're currently losingScheduling and call-off coverCover shifts without the phone treeVisits you can't proveClose the gap between care given and care documentedExpiring credentialsKnow before a certification lapses, not afterClient onboardingClose the gap between signing and startingCare plans nobody readsKeep the plan and the visit in stepPayroll from memoryPay from the visit record, not recollectionFamilies in the darkReassurance without another phone call
Resources
The Agency Health CheckSee where your office hours are goingHome Care Compliance AssessmentWhere your records rely on memoryCaregiver Hiring Process AssessmentWhere applicants get lost before a first shiftBlogPractical notes for the home care office
Sign inStart free evaluation
Rivana blog

The home care office

Practical notes on the records, decisions and handoffs behind non-medical home care.

Scheduling & coverage
Call-offCoverageHandoff

A caregiver calls off. What should the next coordinator know?

An illustrative shift-coverage handoff for non-medical home care schedulers: ownership, availability, clearance, acceptance, expected arrival and family updates.

Read article
Software evaluation
DemoEvidenceFollow-up

Private duty home care software buyer worksheet

A neutral five-handoff demo worksheet for non-medical personal care agencies, with evidence notes, ownership, follow-up and a simple scoring rubric.

Read article
Rivana

Rivana is a care orchestration platform for home care agencies. Four workspaces share one agency record: care operations, CRM and intake, recruitment, and automations. Hiring, scheduling, visits, billing and family updates stay in sync from the first application through ongoing care.

Platform

  • Care journey
  • What's inside Rivana
  • Coordination gaps
  • Resources

Contact

  • +1 737-394-3898
  • info@rivana.health
  • 701 Brazos St Ste 500, Austin, TX 78701, United States
Watch on YouTube →
© 2026 Rivana · Operated by TekRevolPrivacy PolicyTerms of ServiceText message preferences·HIPAA-conscious by design